petred
Level 1: Cadet

Telstra Pulse is using phone credit instead of data bonus pack when using apps

I recently purchased a pre paid Telstra Pulse (ZTE T790) phone.  The first time I used it on an app all my phone credit disappeared and the bonus data pack of 400 Mb was not used.  Why is this happening?  I have put my sim back into my old phone (it is not a smart phone ) for fear of losing my top up credit.

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1 REPLY 1
thedylan
Telstra (Retired)
Telstra (Retired)

Re: Telstra Pulse is using phone credit instead of data bonus pack when using apps

I would recommend having a chat to our PrePaid team about your credit petred, they're the experts on these sort of questions:

http://tel.st/nxzt

 

-Dylan

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