tiakina
Level 2: Rookie

Text message from telstra to someone else on my phone

I have just received a message from telstra saying I can now view my bill at .............................. The problem is I am not the person addressed in the message. And the link is not to my account at all.

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1 REPLY 1
SteveW_52
Level 22: Superhuman
Level 22: Superhuman

Re: Text message from telstra to someone else on my phone

My guess is that the person the bill is addressed to, has given Telstra the wrong mobile number  or perhaps you have just got a new number and the address is the former owner of the number, but have changed provider and /or number..

 

You can only try to contact Telstra about it, but the way support is you might have trouble explaining it all to the 'Consultants'....

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit