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Level 1: Cadet

Unable to remove Google charges

Answered

Hi there,

 

i am unable to remove the $11.99 Google charges from my monthly account. I have tried everything on my android phone however can’t remove them. I’ve been in store and they have been unable to assist. 

 

Can you please assist. 

 

Cheers,

 

Helen

1 ACCEPTED SOLUTION

Accepted Solutions
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Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Unable to remove Google charges

Go in to Google Play and go in to Subscriptions. You will be able to cancel any active subscriptions through there.

 

If you don't have any active subscriptions, you will need to send the details of the charges to Google so that they can investigate the charges. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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1 REPLY 1
Highlighted
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Unable to remove Google charges

Go in to Google Play and go in to Subscriptions. You will be able to cancel any active subscriptions through there.

 

If you don't have any active subscriptions, you will need to send the details of the charges to Google so that they can investigate the charges. 

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

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