Level 1: Cadet

Voicemail Timezone

I have moved from Canberra to Perth and the time on my phone updated automatically. However the time of my voicemails is still recorded as if I am in Canberra. I tried Telstra online chat, then a Telstra store and then calling Telstra support and whilst they made changes to the State and City recorded for my mobile number, the time is still incorrect. Any suggestions on what I should do now?

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Level 23: Superhero

Re: Voicemail Timezone

I know this may appear irrelevant ... but a sim replacement may possibly be your salvation. 

If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
Support Team
Support Team

Re: Voicemail Timezone

Hey @Iris22, what device do you have? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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