LMC101
Level 1: Cadet

Why can’t I use keypad on my mobile to send texts on prepaid

I just transferred to prepaid casual from a plan.  I can’t seem to be able to bring up my keypad.  Does anyone know how to fix this.

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3 REPLIES 3
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Why can’t I use keypad on my mobile to send texts on prepaid

A bit difficult to know what to suggest without knowing the model of phone you are using as it will be a phone problem rather than a service problem.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Eagle9
Level 1: Cadet

Re: Why can’t I use keypad on my mobile to send texts on prepaid

Fixed the problem.  Inadvertently disabled the keyboard ap on phone.  All good now.

TommyR
Support Team
Support Team

Re: Why can’t I use keypad on my mobile to send texts on prepaid

Glad to hear you got it sorted out Eagle9. 

 

- Tom

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