Level 1: Cadet

Why is no service in Gilgandra

Why no service in Gilgandra for three days

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Level 1: Cadet

Telstra out in Gilgandra.

Telstra out in Gilgandra not good think it time to change been three days now.

Level 25: The Singularity
Level 25: The Singularity

Re: Why is no service in Gilgandra

We only have the same information as you via Outages (


To query it, you will need to send a message by either:

  • the My Telstra app on your mobile
  • logging into your account via the website

and then go to the Get Help tab and click on the blue icon at the bottom of the screen (labelled Message Us on the website, icon only on app). If the bot doesn't understand the query, type "Speak to a consultant" and you should be transferred to the queue to chat with a human. It can take a few hours to get an initial response. If you use the app, you will get a notification on your mobile when someone responds.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit