Trickydicky1
Level 2: Rookie

Xiaomi Redmi Note 8 no connection to smart modem on NBN

Just bought a new Global Redmi Note 8 and can't get it to connect to the home wifi. The modem/NBN does not assign an IP address to the phone. I have tried on the 2.4 and 5 Guest channels but no luck. I've done the reboot of modem and phone but no progress. The phone will however connect to Telstra Air and it assigns an IP address although. I have a Redmi Note 4 I've had for 3 years that connects no problem.Any ideas?

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2 REPLIES 2
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Xiaomi Redmi Note 8 no connection to smart modem on NBN

What is the model number of the modem (DJA0231, LH1000 or DJA0230)? You might have to change some WiFi settings in modem to get the Note 8 to connect. For a start I would try changing security mode from WPA2 to WPA +WPA2.

 

 

Trickydicky1
Level 2: Rookie

Re: Xiaomi Redmi Note 8 no connection to smart modem on NBN

Hi changing the security mode fixed it, happy days! Many thanks for your help.

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