PhilipTsang
Level 1: Cadet

Activate a prepaid sim before arriving Australia

Answered
I will be travelling to Australia soon, l want to make calls and access internet immediately arriving Australia, may l know if l can activate a Telstra prepaid SIM card (which bought overseas) before arriving Australia?
1 ACCEPTED SOLUTION

Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Activate a prepaid sim before arriving Australia

Not sure how you bought it overseas. They're not meant to be shipped out of Australia.

Anyway, you would need to wait until you reach Australia to activate the SIM as it needs to connect to the Telstra network to complete activation.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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3 REPLIES 3
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: Activate a prepaid sim before arriving Australia

Not sure how you bought it overseas. They're not meant to be shipped out of Australia.

Anyway, you would need to wait until you reach Australia to activate the SIM as it needs to connect to the Telstra network to complete activation.
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

PhilipTsang
Level 1: Cadet

Re: Activate a prepaid sim before arriving Australia

Hi Jupiter,

 

Thanks for your reply.

 

I’ll be traveling to Tasmania with transit at Melbourne, may l activate the prepaid sim card at Melbourne airport before passing through immigration of Hobart airport?

Jimmy-Lo
Support Team
Support Team

Re: Activate a prepaid sim before arriving Australia

Hi @PhilipTsang

 

Thanks for the question. If you have access to the Telstra store in Melbourne airport then you do have the option to activate a Telstra SIM before you pass through Tasmania. 

 

I hope that answers everything however please do reach out if you have any other questions or concerns.

 

- Jimmy

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