AJW52
Level 1: Cadet
3 weeks ago

App

Neither of my services - mobile or mobile internet appear in the My Telstra App. I have been communicating since October 20 via the chat in the app but nothing gets done. I need my complaint to be escalated to the CEO,s office. 

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ProfessorPhone
Level 23: Superhero
3 weeks ago

Re: App

In response to AJW52

A Google search brings up how to contact the CEO

https://say.telstra.com.au/customer/general/forms/contact-ceo-form

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
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