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Level 1: Cadet

Apple iPhone SE wont connect to Telstra at all unless in major shopping centres

My new iphone SE wont connect to Telstra mobile coverage unless I am in or near a major shopping centre. But the same sim card (now upated) works fine with my Iphone 8 and even the old 6. Apple support have taken me through the network restart and I have even totally rest the phone. it searches, no service and one message said could not activate mobile data even though the mobile date was green. I drove down the Roe freeway yesterday and my wife watched the connection - it went nothing to 4g to searching to no service to 4G over a 20 minute journey. I have an appointment with Apple in Booragoon next week.

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