DanielGSyd
Level 1: Cadet

Apple iwatch series 6 and Telstra One Number

Cannot connect watch to one number the error code says%3A Your Telstra account is not eligible to enable mobile data on your Apple Watch. Contact Telstra at 132 200 for more information.

I have contacted customer service and been into a Telstra store no resolve as of y

 

 

 

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3 REPLIES 3
Dowser
Level 20: Director
Level 20: Director

Re: Apple iwatch series 6 and Telstra One Number

Which mobile plan are you on?.

 

One Number is not currently available on  the new Telstra Mobile Upfront Plans,

 

It’s available on my postpaid plan, and shows up in the My Telstra app under Services > Mobile > Extras

DanielGSyd
Level 1: Cadet

Re: Apple iwatch series 6 and Telstra One Number

Mobile Plan - Small,

I had it on my last watch a few months ago



 

Dowser
Level 20: Director
Level 20: Director

Re: Apple iwatch series 6 and Telstra One Number

In the thread a user got One Number to work by following the steps:

 

Unpair watch from mobile

Back up phone (to iCloud)

Erase all content and settings on phone

Paired watch and activated One Number data plan

Restored phone from back up via iCloud

Erased all and keep plan on watch via settings on watch

Paired with phone again and this time the one number stuck.

Set it & forget it

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