RodgerS
Level 6: Bloodhound

Apple Watch Series 4 GPS Cellular

When I pre-ordered my iPhone XS Max (Which arrived today), I asked to also purchase an Apple Watch 44mm Space Grey Series 4 GPS Celluar and the Telstra representative told me the watches would be released today. So when I finally found this page https://accessories.telstra.com.au/apple-watch-series-4-cat/ I was exited (other than the price being higher than the RRP). But this is a dumby webpage, nothing workd on it.

So my question is when will customers be able to order the Apple Watch Series 4 on a plan (hardware and data plans) from Telstra? Tomorrow? Monday? Next weekend? A correct date would be nice, because you know, I just want to give you guys my money💰
Apple iPhone 11 Pro Max 256GB Space Grey, Apple Watch 5 44mm Space Grey LTE, Apple iPad Pro 11 256GB, 2017 Apple iMac 27 5K, Apple Homepod, Apple TV 4K

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
sirroachie
Level 3: Gumshoe

Re: Apple Watch Series 4 GPS Cellular

I was like you and got totally screwed by Telstra. I've done the run around and come up with nothing I can hold Telstra to account with. It's clear Telstra just doesn't care on this one as there's clearly no internal documentation on what I figure is a relatively simple request, especially compared to Optus where they have it 100% sussed.

See these two for more info:
- https://crowdsupport.telstra.com.au/t5/iOS/Apple-Watch-Series-4/m-p/780186#M469
- https://crowdsupport.telstra.com.au/t5/iOS/Apple-Watch-Series-4-MHRO-HRO-ARO/td-p/780258
RodgerS
Level 6: Bloodhound

Re: Apple Watch Series 4 GPS Cellular

A Community Manager on the forum wrote:

https://crowdsupport.telstra.com.au/t5/iOS/Apple-Watch-Series-4/m-p/780879/highlight/true#M492
Apple iPhone 11 Pro Max 256GB Space Grey, Apple Watch 5 44mm Space Grey LTE, Apple iPad Pro 11 256GB, 2017 Apple iMac 27 5K, Apple Homepod, Apple TV 4K

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit