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Creth
Level 4: Private Eye

Since updating my iPhone to iOS 14 today, I get an error when trying to send an email from my iPhone.  Emails still come in as per normal but I can’t reply to them.  I don’t have any issues with my iMac that has my email account synced with the one o ...

xflw
Level 2: Rookie

Noticed Optus is already offering plans for the Series 6 Apple Watch - anyone know if Telstra is looking to release accessory plans for the new watch? Can't find anything online about this.  Cheers, Liam. 

buzzbuzzen
Level 8: Inspector

My 2020 Iphone SE is showing my wifi connection as weak security. " Configure the router to use WPA2 (AES) or WPA3 security type " is the message. I can't see either of these options on our Technicolor Gen 2 smart modem. Is this option coming up in f ...

blugray
Level 1: Cadet

I've been using Visual Voicemail on my iPhone for years, and have had voicemails saved from the past decade in my phone. There's never been a problem. However, sometime in the last week, all the messages have disappeared. I have not recently updated ...

Moderator Luna23
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Wayne96
Level 1: Cadet

email on Apple (and Windows) is frustratingly slow for over 5 weeks.has never been an issue, problems reported with webmail but nothing else.all settings are correct, Telstra check says all ok but still slow

Moderator Luna23
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amya1
Level 1: Cadet

I upgraded my iPhone online early in year and still not have seen the bonus points - 20,000. Does anyone have advice on how to access these on my Telstra Plus? or who to contact? Have tried submitting a query with no response. Thanks.

KGrim
Level 1: Cadet

Telstra says my apple iphone SE is unlocked. But when I put a new sim in it isn't recognised and says to get my provider to unlock. Apple says they don't do unlocking only the provider. Telstra keeps telling me it is unlocked. The new sim is with Bel ...

xflw
Level 2: Rookie

Noticed Optus is already offering plans for the Series 6 Apple Watch - anyone know if Telstra is looking to release accessory plans for the new watch? Can't find anything online about this.  Cheers, Liam. 

leehipkins
Level 1: Cadet

Since updating to IOS 14 today I have noticed that Visual Voice mail has stopped working and I have to ring in to get my messages. I have tried to reset network setting, but to no avail it is not working. Any suggestions

JustLan
Level 1: Cadet

Can Telstra track my lost phone with my mobile number? I don't have any tracking app on that phone

danielgrocock
Level 2: Rookie

i used my misses iPhone XR  the other day when I gave it back it had locked its self. All I did was close the cover. She doesn’t normally have a passcode at lock screen and didn’t the other day so I don’t know what happen but it’s my fault lol. 

JohnAhern
Level 1: Cadet

in IOS 14, Apple Supports a Family Setup for an Apple Watch (https://support.apple.com/en-us/HT211768) whereby you can setup an Apple Watch for a child connected to a parent's iPhone.  I've tried to setup a Watch for my child this morning and it said ...

Pickup25
Level 1: Cadet

I have an iPhone 11 and wondering if it allows to have 2 x phone numbers on one device. I want to be able to use the phone for business and persona. Help would be appreciated. Thanks

Planty
Level 1: Cadet

If I claim and receive a refund on my pre-paid plan for my IPad, will I still be able to access the internet etc.

Shakirajan
Level 2: Rookie

I bought an unlocked iPhone 11 Pro Max thinking I could insert my pre-paid sim which didn’t work as I noticed on the device in Mobile section says “Add mobile plan” I then got my nano sim converted my sim over from being pre-paid to plan which still ...

hickie
Level 2: Rookie

I have upgraded 24/7 app to "my telstra" app. on iphone 5 and now cannot login to my telstra account.I have done all the usual. reinstall etc. It takes my username and password and then goes nowhere!! gives no message at all just blank screen.I can o ...

Moderator Luna23
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Moderator Luna23
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

LunaVerdant67
Level 1: Cadet

I just want to pay to watch this match. Bit a Telstra mobile customer but a Telstra internet customer I can’t set this **bleep**ing thing up! 

GD75
Level 1: Cadet

Please Help MeI am unable to send picture messages to majority of contacts in my phone (Iphone 11 Pro)Data is on, MMS is on.very frustrating - not sure what else to try. TIA 

Aba_Asep
Level 1: Cadet

My brand new Iphone 11 Pro max headset doesnt work when its plugged in, anyone could help? My current iOS is 13.7

Rixy1
Level 1: Cadet

Hi, we’re currently in the uk & my husbands phone won’t allow him to retrieve any Voice messages. This has only just started happening. He’s tried dialling #101# & also texting ‘m’ after the text which he used to then receive a virtual voice message ...

Sharmar7
Level 2: Rookie

Yesterday Telstra #StaySafe started to show up on my lock screen. It blocks my notifications and forces me to open my phone to skip music etc. I want it gone Telstra!!!!!! This is a setting you are in control of not me. It is linked with the network ...

Lacusrivensis
Level 1: Cadet

I use pre-paid service which has 100 min included calls to selected international countries. One country of that is South Africa. I can make calls to any mobile phone number in SA but when I try to call a landline it does not ring and the connection ...

Andrew7471
Level 1: Cadet

I’m wanting to get a new iPhone 11 how come there are only two colours and only 64 Gb phones

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