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BecTic
Level 2: Rookie

Hi, Anyone else had trouble connecting their Apple watch series 6 to One Number? I've been chatting online to Telstra, its been a long painful process.  Yet to get a resolve. Any successes out there? 

scorpiogirl
Level 2: Rookie
vcherian56
Level 1: Cadet

Hi everyone,I was wondering if anyone have the same issue. We live in a regional area and reception is poor, Last couple of years we survived with wifi calling feature on iOs. But after updating to iOs 14 it doesn't work any more. please help many th ...

lis10
Level 1: Cadet

hello my name is lisa. yesterday i updated my ipone 8 to and 11. unfortunately i had not done a update on settings. I was told to we had to do update on 8 before i could activate 11. I have tried all arvo and night and still has not done. My 8 batter ...

dhughes61
Level 2: Rookie

I recently upgraded my iPad, iPhone and iMac to the Beta release of iOS 14 and macOS 11 (given that the formal release will occur in a few weeks), and the moment I did - I received the old favourite warning "smtp connection failed". All settings per ...

leehipkins
Level 2: Rookie

Since updating to IOS 14 today I have noticed that Visual Voice mail has stopped working and I have to ring in to get my messages. I have tried to reset network setting, but to no avail it is not working. Any suggestions

AngryLara2020
Level 1: Cadet

I am single, live alone, work in law enforcement. My phone suddenly locked itself and then said locked sim! I called 8 times approximately. Initially fixed but then locked again. Call lost at least 3 times. Spent over 2 hrs and still nothing!!! I’m d ...

blugray
Level 1: Cadet

I've been using Visual Voicemail on my iPhone for years, and have had voicemails saved from the past decade in my phone. There's never been a problem. However, sometime in the last week, all the messages have disappeared. I have not recently updated ...

xflw
Level 2: Rookie

Noticed Optus is already offering plans for the Series 6 Apple Watch - anyone know if Telstra is looking to release accessory plans for the new watch? Can't find anything online about this.  Cheers, Liam. 

AppleBright
Level 1: Cadet

Hi, I've just upgraded to a new iphone 11pro from an iphone10. I was sent a new sim card with it but when inserted it was on SOS only. I've now inserted my old sim card and it's working fine. Is this the right thing to do, or am I supposed to use the ...

leehipkins
Level 2: Rookie

Since updating to IOS 14 today I have noticed that Visual Voice mail has stopped working and I have to ring in to get my messages. I have tried to reset network setting, but to no avail it is not working. Any suggestions

xflw
Level 2: Rookie

Noticed Optus is already offering plans for the Series 6 Apple Watch - anyone know if Telstra is looking to release accessory plans for the new watch? Can't find anything online about this.  Cheers, Liam. 

JustLan
Level 1: Cadet

Can Telstra track my lost phone with my mobile number? I don't have any tracking app on that phone

34Meerkat
Level 1: Cadet

Having read the FAQ on this site and also spoken to a Telstra rep in store, I am confused. The FAQ on this site says Telstra does support dual sim with an Esim and that you can make and receive calls on both lines. However, the in store rep told me I ...

danielgrocock
Level 2: Rookie

i used my misses iPhone XR  the other day when I gave it back it had locked its self. All I did was close the cover. She doesn’t normally have a passcode at lock screen and didn’t the other day so I don’t know what happen but it’s my fault lol. 

JohnAhern
Level 1: Cadet

in IOS 14, Apple Supports a Family Setup for an Apple Watch (https://support.apple.com/en-us/HT211768) whereby you can setup an Apple Watch for a child connected to a parent's iPhone.  I've tried to setup a Watch for my child this morning and it said ...

Pickup25
Level 1: Cadet

I have an iPhone 11 and wondering if it allows to have 2 x phone numbers on one device. I want to be able to use the phone for business and persona. Help would be appreciated. Thanks

Planty
Level 1: Cadet

If I claim and receive a refund on my pre-paid plan for my IPad, will I still be able to access the internet etc.

Shakirajan
Level 2: Rookie

I bought an unlocked iPhone 11 Pro Max thinking I could insert my pre-paid sim which didn’t work as I noticed on the device in Mobile section says “Add mobile plan” I then got my nano sim converted my sim over from being pre-paid to plan which still ...

scorpiogirl
Level 2: Rookie
vcherian56
Level 1: Cadet

Hi everyone,I was wondering if anyone have the same issue. We live in a regional area and reception is poor, Last couple of years we survived with wifi calling feature on iOs. But after updating to iOs 14 it doesn't work any more. please help many th ...

lis10
Level 1: Cadet

hello my name is lisa. yesterday i updated my ipone 8 to and 11. unfortunately i had not done a update on settings. I was told to we had to do update on 8 before i could activate 11. I have tried all arvo and night and still has not done. My 8 batter ...

AppleBright
Level 1: Cadet

Hi, I've just upgraded to a new iphone 11pro from an iphone10. I was sent a new sim card with it but when inserted it was on SOS only. I've now inserted my old sim card and it's working fine. Is this the right thing to do, or am I supposed to use the ...

Somjidza17_gmai
Level 1: Cadet

Good app 

Angry12345
Level 1: Cadet

I’ve been waiting for the delivery of my 2020 IPhone SE for 5 months!!!! i ordered outright online back in April. I received a order confirmation number and money was taken from my account. Since then I have heard nothing and no-one in store can help ...

Alftob
Level 1: Cadet

How can I see if my device can connect to 5G?I have checked my address and it is in a coverage area

Anzac8888
Level 1: Cadet

I have been trying to text a “”mobile phone”” in New Zealand but get the following message from Telstra... Since 30th Sept 19, we no longer provide SMS to fixed phone services. For details see telstra.com/featureexit ...   But it’s a mobile phone I a ...

Nbkendall
Level 1: Cadet

I put in a request last night to port from Optus to Telstra. I did not receive any confirmation that I did this ie proof, I cannot find anywhere to say the request is in progress and Optus haven’t received anything. How long does it take and where ca ...

chooseanavatar
Level 1: Cadet

I preformed a clean install of iOS 14 last week and every day I noticed significant battery drain. Nothing had changed, no new apps, no gaming at all. Jumped in my battery settings and stated that I was basically losing 15% of battery per hour due to ...

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