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leehipkins
Level 2: Rookie

Since updating to IOS 14 today I have noticed that Visual Voice mail has stopped working and I have to ring in to get my messages. I have tried to reset network setting, but to no avail it is not working. Any suggestions

JoeX
Level 1: Cadet

I've been trying to call my grandparents who live overseas for weeks now, and there is no dial tone, background music starts playing instantly soon as I dial the number, the same issue is happening on my mothers phone who is also with Telstra. Anothe ...

BecTic
Level 1: Cadet

Hi, Anyone else had trouble connecting their Apple watch series 6 to One Number? I've been chatting online to Telstra, its been a long painful process.  Yet to get a resolve. Any successes out there? 

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Anzac8888
Level 1: Cadet

I have been trying to text a “”mobile phone”” in New Zealand but get the following message from Telstra... Since 30th Sept 19, we no longer provide SMS to fixed phone services. For details see telstra.com/featureexit ...   But it’s a mobile phone I a ...

Stdavid
Level 4: Private Eye

After update to iOS14 my wifi connection is shown as insecure and I need to change settings to WAP (AES) or WAP3. These options are not available on my Telstra SmartModem Gen 2

Nbkendall
Level 1: Cadet

I put in a request last night to port from Optus to Telstra. I did not receive any confirmation that I did this ie proof, I cannot find anywhere to say the request is in progress and Optus haven’t received anything. How long does it take and where ca ...

buzzbuzzen
Level 8: Inspector

My 2020 Iphone SE is showing my wifi connection as weak security. " Configure the router to use WPA2 (AES) or WPA3 security type " is the message. I can't see either of these options on our Technicolor Gen 2 smart modem. Is this option coming up in f ...

KeepAccount
Level 1: Cadet

I have now tried calling 6 times and am up to my 6th chat with nothing even close to a resolution.  All of a sudden today my voicemail that has been going to my mobile for years all of a sudden started diverting to 101.  Does anyone know why?  I’m wa ...

xflw
Level 2: Rookie

Noticed Optus is already offering plans for the Series 6 Apple Watch - anyone know if Telstra is looking to release accessory plans for the new watch? Can't find anything online about this.  Cheers, Liam. 

leehipkins
Level 2: Rookie

Since updating to IOS 14 today I have noticed that Visual Voice mail has stopped working and I have to ring in to get my messages. I have tried to reset network setting, but to no avail it is not working. Any suggestions

xflw
Level 2: Rookie

Noticed Optus is already offering plans for the Series 6 Apple Watch - anyone know if Telstra is looking to release accessory plans for the new watch? Can't find anything online about this.  Cheers, Liam. 

JustLan
Level 1: Cadet

Can Telstra track my lost phone with my mobile number? I don't have any tracking app on that phone

34Meerkat
Level 1: Cadet

Having read the FAQ on this site and also spoken to a Telstra rep in store, I am confused. The FAQ on this site says Telstra does support dual sim with an Esim and that you can make and receive calls on both lines. However, the in store rep told me I ...

danielgrocock
Level 2: Rookie

i used my misses iPhone XR  the other day when I gave it back it had locked its self. All I did was close the cover. She doesn’t normally have a passcode at lock screen and didn’t the other day so I don’t know what happen but it’s my fault lol. 

JohnAhern
Level 1: Cadet

in IOS 14, Apple Supports a Family Setup for an Apple Watch (https://support.apple.com/en-us/HT211768) whereby you can setup an Apple Watch for a child connected to a parent's iPhone.  I've tried to setup a Watch for my child this morning and it said ...

Pickup25
Level 1: Cadet

I have an iPhone 11 and wondering if it allows to have 2 x phone numbers on one device. I want to be able to use the phone for business and persona. Help would be appreciated. Thanks

Planty
Level 1: Cadet

If I claim and receive a refund on my pre-paid plan for my IPad, will I still be able to access the internet etc.

Shakirajan
Level 2: Rookie

I bought an unlocked iPhone 11 Pro Max thinking I could insert my pre-paid sim which didn’t work as I noticed on the device in Mobile section says “Add mobile plan” I then got my nano sim converted my sim over from being pre-paid to plan which still ...

JoeX
Level 1: Cadet

I've been trying to call my grandparents who live overseas for weeks now, and there is no dial tone, background music starts playing instantly soon as I dial the number, the same issue is happening on my mothers phone who is also with Telstra. Anothe ...

BecTic
Level 1: Cadet

Hi, Anyone else had trouble connecting their Apple watch series 6 to One Number? I've been chatting online to Telstra, its been a long painful process.  Yet to get a resolve. Any successes out there? 

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Anzac8888
Level 1: Cadet

I have been trying to text a “”mobile phone”” in New Zealand but get the following message from Telstra... Since 30th Sept 19, we no longer provide SMS to fixed phone services. For details see telstra.com/featureexit ...   But it’s a mobile phone I a ...

Nbkendall
Level 1: Cadet

I put in a request last night to port from Optus to Telstra. I did not receive any confirmation that I did this ie proof, I cannot find anywhere to say the request is in progress and Optus haven’t received anything. How long does it take and where ca ...

chooseanavatar
Level 1: Cadet

I preformed a clean install of iOS 14 last week and every day I noticed significant battery drain. Nothing had changed, no new apps, no gaming at all. Jumped in my battery settings and stated that I was basically losing 15% of battery per hour due to ...

p0ssy
Level 1: Cadet
LunaVerdant67
Level 1: Cadet

I just want to pay to watch this match. Bit a Telstra mobile customer but a Telstra internet customer I can’t set this **bleep**ing thing up! 

GD75
Level 1: Cadet

Please Help MeI am unable to send picture messages to majority of contacts in my phone (Iphone 11 Pro)Data is on, MMS is on.very frustrating - not sure what else to try. TIA 

Aba_Asep
Level 1: Cadet

My brand new Iphone 11 Pro max headset doesnt work when its plugged in, anyone could help? My current iOS is 13.7

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