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Ks281
Level 1: Cadet

Hi there,wanting to know how to get myself off a Telstra account and have my own please? As partner and I have just seperated and wanting to take myself off the Telstra account so we have our own. thanks 

Jason125
Level 1: Cadet

About 6 weeks ago I suddenly stopped receiving any text notifications of someone leaving me a voice message. I now need to call voice mail to check if the missed call left a message or not. Been to a Telstra store twice to resolve and they have advis ...

Danger65
Level 1: Cadet

Samsung S9 work mobile with Telstra.To date, anytime I have missed a call a little icon appears in top left corner as a quick visual to advise missed call. If caller has left a message it goes to voicemail as it should. A couple of days ago I started ...

Willow92
Level 1: Cadet

Hi Telstra, I got directed to this link. As you can imagine, my frustration level is increasing as I have been trying to contact someone on 132200 and it constantly brings me to the app and messaging a virtual assistant. What happened to the customer ...

Emma2020
Level 2: Rookie

Since updating to iOS 14 today I can no longer send emails via the Apple Mail app. I was able to send emails earlier today before updating iOS. Have checked all settings with no luck. Anyone having the same issue or have any suggestions? 

scotty78
Level 1: Cadet

I recently bought the Apple Watch series 6 with cellular data. During the setup it automatically switched off the one number plan for my old Apple Watch. I’d actually like to keep using both watches with cellular data, I don’t mind if I have to pay a ...

Coops27
Level 1: Cadet

When trying to set up One Number on Apple Watch S4 with iPhone XS i get the error Sorry Something went wrong, please try again later. I cancelled my one number before I went overseas early 2020 and now that I am back I would like it back on. I have u ...

leehipkins
Level 2: Rookie

Since updating to IOS 14 today I have noticed that Visual Voice mail has stopped working and I have to ring in to get my messages. I have tried to reset network setting, but to no avail it is not working. Any suggestions

Creth
Level 4: Private Eye

Since updating my iPhone to iOS 14 today, I get an error when trying to send an email from my iPhone.  Emails still come in as per normal but I can’t reply to them.  I don’t have any issues with my iMac that has my email account synced with the one o ...

BecTic
Level 2: Rookie

Hi, Anyone else had trouble connecting their Apple watch series 6 to One Number? I've been chatting online to Telstra, its been a long painful process.  Yet to get a resolve. Any successes out there? 

scotty78
Level 1: Cadet

I recently bought the Apple Watch series 6 with cellular data. During the setup it automatically switched off the one number plan for my old Apple Watch. I’d actually like to keep using both watches with cellular data, I don’t mind if I have to pay a ...

leehipkins
Level 2: Rookie

Since updating to IOS 14 today I have noticed that Visual Voice mail has stopped working and I have to ring in to get my messages. I have tried to reset network setting, but to no avail it is not working. Any suggestions

xflw
Level 2: Rookie

Noticed Optus is already offering plans for the Series 6 Apple Watch - anyone know if Telstra is looking to release accessory plans for the new watch? Can't find anything online about this.  Cheers, Liam. 

JustLan
Level 1: Cadet

Can Telstra track my lost phone with my mobile number? I don't have any tracking app on that phone

34Meerkat
Level 1: Cadet

Having read the FAQ on this site and also spoken to a Telstra rep in store, I am confused. The FAQ on this site says Telstra does support dual sim with an Esim and that you can make and receive calls on both lines. However, the in store rep told me I ...

danielgrocock
Level 2: Rookie

i used my misses iPhone XR  the other day when I gave it back it had locked its self. All I did was close the cover. She doesn’t normally have a passcode at lock screen and didn’t the other day so I don’t know what happen but it’s my fault lol. 

JohnAhern
Level 1: Cadet

in IOS 14, Apple Supports a Family Setup for an Apple Watch (https://support.apple.com/en-us/HT211768) whereby you can setup an Apple Watch for a child connected to a parent's iPhone.  I've tried to setup a Watch for my child this morning and it said ...

Pickup25
Level 1: Cadet

I have an iPhone 11 and wondering if it allows to have 2 x phone numbers on one device. I want to be able to use the phone for business and persona. Help would be appreciated. Thanks

Planty
Level 1: Cadet

If I claim and receive a refund on my pre-paid plan for my IPad, will I still be able to access the internet etc.

Ks281
Level 1: Cadet

Hi there,wanting to know how to get myself off a Telstra account and have my own please? As partner and I have just seperated and wanting to take myself off the Telstra account so we have our own. thanks 

Willow92
Level 1: Cadet

Hi Telstra, I got directed to this link. As you can imagine, my frustration level is increasing as I have been trying to contact someone on 132200 and it constantly brings me to the app and messaging a virtual assistant. What happened to the customer ...

Coops27
Level 1: Cadet

When trying to set up One Number on Apple Watch S4 with iPhone XS i get the error Sorry Something went wrong, please try again later. I cancelled my one number before I went overseas early 2020 and now that I am back I would like it back on. I have u ...

scorpiogirl
Level 2: Rookie
vcherian56
Level 1: Cadet

Hi everyone,I was wondering if anyone have the same issue. We live in a regional area and reception is poor, Last couple of years we survived with wifi calling feature on iOs. But after updating to iOs 14 it doesn't work any more. please help many th ...

lis10
Level 1: Cadet

hello my name is lisa. yesterday i updated my ipone 8 to and 11. unfortunately i had not done a update on settings. I was told to we had to do update on 8 before i could activate 11. I have tried all arvo and night and still has not done. My 8 batter ...

AppleBright
Level 1: Cadet

Hi, I've just upgraded to a new iphone 11pro from an iphone10. I was sent a new sim card with it but when inserted it was on SOS only. I've now inserted my old sim card and it's working fine. Is this the right thing to do, or am I supposed to use the ...

Somjidza17_gmai
Level 1: Cadet

Good app 

Angry12345
Level 1: Cadet

I’ve been waiting for the delivery of my 2020 IPhone SE for 5 months!!!! i ordered outright online back in April. I received a order confirmation number and money was taken from my account. Since then I have heard nothing and no-one in store can help ...

Alftob
Level 1: Cadet

How can I see if my device can connect to 5G?I have checked my address and it is in a coverage area

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