Jimmy45
Level 2: Rookie

Cannot connect to Call of Duty Mobile (IOS) with cell data

Hi, I am trying to connect to Call Of Duty Mobile, and can load the app, but cannot connect to online games using cell data. I can with WiFi internet. I used to be able to but can no longer. I have uninstalled and reinstalled the app, taken sim out and rebooted with the app uninstalled in airplane mode, checked Mobile data is on, and have an active Telstra account with bills paid. Every other app works fine. There is no developer update, iOS is updated and the servers are working fine for the game. Any ideas?

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12 REPLIES 12
cf4
Level 25: The Singularity
Level 25: The Singularity

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

This problem is probably due to Telstra mobile services now using IPv6 instead IPv4. On Android devices this can be changed back ti IPv4 in the phones APN name settings by changing APN protocol type but I don't think there is a APN protocol setting on IOS devices.

 

Yo could try changing APN to telstra.iph

 

Telstra 4G LTE APN Settings 2021 - 4G APN Settings

Biwash
Level 1: Cadet

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

I am having the same issue whilst starting a match in CODM. I guess it was the same time as yours my issue started. Have yours got fixed? 

Biwash
Level 1: Cadet

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

It didn’t work for me. 

Jimmy45
Level 2: Rookie

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

I still have the problem it hasn’t been fixed

cloudninja69
Level 1: Cadet

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

Had the same issue where COD mobile on iOS not been able to connect to when on cellular. 


Install the free cloudflare iOS APP, Turn On WARP(VPN) and open COD. Worked like a dream!

 

Didn’t want to explain the technicals as this is basic networking!!

 

Thumbs up if this resolves your issue. 
https://apps.apple.com/au/app/1-1-1-1-faster-internet/id1423538627

 

 

Jimmy45
Level 2: Rookie

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

That worked thank you so much! 👍👍👍

Biwash
Level 1: Cadet

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

that sucks. I am trying to resolve this from Telstra experts. Just wondering, is your service Telstra Prepaid Plan or Postpaid? Mine is Telstra Prepaid. The reason I asked this is because I am curious if this issue exists for postpaid customers. 

cloudninja69
Level 1: Cadet

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

I'm with Telstra Postpaid and had the COD mobile issue in the past.

 

I don't see any issue after installing the app below.

https://apps.apple.com/au/app/1-1-1-1-faster-internet/id1423538627

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

I'm on postpaid and my mobile connection is IPv6 only.

 

Loaded CODM on my Galaxy Note 10+5G and it works perfectly (without the need for a VPN).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Chanu22
Level 1: Cadet

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

Hey

Will my codm account be banned for using vpn? 

Jimmy45
Level 2: Rookie

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

Not sure why it would be

Chanu22
Level 1: Cadet

Re: Cannot connect to Call of Duty Mobile (IOS) with cell data

It says the vpn users get banned sometimes.

Using vpn is the only way to fix this issue or is there any other way? 

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