KRM3
Level 1: Cadet

cant make or receive calls, texts wont send

Answered

Alton Downs, Rockhampton QLD, for over a week now we cannot receive calls, make calls nor is sending a text message very often successful. All Iphones, 6,7,11. telstra accounts either work, prepaid.

I can have 3 bars 4G and not be able to send a text.

If i get a successful voice call connection it may last 5secs then go to a intergalactic gibberish noise.

Or it will not get a connection more times than not.

Please help ?

1 ACCEPTED SOLUTION

Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: cant make or receive calls, texts wont send

There is an outage in the area, see Outages (telstra.com)

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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3 REPLIES 3
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: cant make or receive calls, texts wont send

There is an outage in the area, see Outages (telstra.com)

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

KRM3
Level 1: Cadet

Re: cant make or receive calls, texts wont send

Only since a lady close by sat on the side of the road for 3hrs to get through to telstra and have them made aware.

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: cant make or receive calls, texts wont send

Well, that's usually how Telstra becomes aware of outages. Someone has to report it.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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