Level 1: Cadet

Change plan from Optus to telstra

I have 2 numbers with Optus and I want to change to telstra

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Level 21: Augmented
Level 21: Augmented

Re: Change plan from Optus to telstra

You could sign up for the new Telstra Upfront Mobile Plans.  If both services were on the same account then you have the benefit of data sharing between them.

- currently One Number does not work on those plans, but it is expected to soon.


You can look at pricing etc at https://www.telstra.com.au/mobile-phones/sim-only-plans


After you sign up your numbers would be ported over from Optus.

Level 1: Cadet

Re: Change plan from Optus to telstra

Don’t do it!  We did a couple of months ago, worst thing ever!  They stuffed everything up and lied to us about Apple Watch,  we went back to Optus and Telstra stuffed that up too!  My number is still showing as connected with Telstra even though it has been ported to Optus and they are still billing me and no one will help me!  I have raised a complaint with the telecommunications ombudsman 

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