Level 1: Cadet

change sim card to existing number

Hi is there any way to use a new pre paid unactivated card and get it re numbered to you  old existing number

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Level 20: Director

Re: change sim card to existing number

Hello, Petap,


Welcome to CrowdSupport®.


Technically, it can be done but it's more trouble than it's worth because pre-paid services already have a number assigned to them. The easiest way would be to visit your nearest Telstra store and ask them to replace the SIM. You'll get a brand new SIM on the spot, and best of all, it's all free. Smiley Wink


Is there any particular reason you want to use the inactive pre-paid SIM? If so, you can always give Telstra a call on 13 22 00 and discuss it with a consultant. I personally don't see the point of doing so as SIMs are easily swapped in-store.


Kind regards,

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Other than being a customer, I have no affiliation with Telstra Corporation Limited, and all opinions expressed are solely my own which may not necessarily be mirrored or endorsed by the company.

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