Level 2: Rookie

Connected to Wifi but no internet

My TV and FireTv (connected to projector) work on wifi. However my iPhone, iPad and MacBook Air are connected to the wifi network but show no internet. Is this what you are experiencing? I can’t get anyone from Telstra to help. Tried resetting all devices including iPhone and iPad with no result. 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Level 1: Cadet

Re: Connected to Wifi but no internet

Same problem here. Android phone, ipod and Telstra TV all working. Ipad not working. Tried every suggested method. 


Correction, ipod not working either. So only non ios devices are working. 

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit