Could not activate mobile data network

LJohnston

Getting the error 'Could not activate mobile data network - you are not subscribed to a mobile data service.'

Ive tried a number of things, including hard reset, resetting network settings, i even got a new sim card but to no avail.

help..?

JesseS

Sorry that your mobile is not working as expected at the moment, we can check this out for you and ensure this is working on our end.

I would suggest speaking with mobile tech support on 125 111 so they can investigate further for you.

Let me know how you go.

Thanks

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Re: Could not activate mobile data network