Level 1: Cadet

Could not activate mobile data network

Getting the error 'Could not activate mobile data network - you are not subscribed to a mobile data service.' 


Ive tried a number of things, including hard reset, resetting network settings, i even got a new sim card but to no avail. 



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Support Team
Support Team

Re: Could not activate mobile data network

Hi @LJohnston


Sorry that your mobile is not working as expected at the moment, we can check this out for you and ensure this is working on our end.


I would suggest speaking with mobile tech support on 125 111 so they can investigate further for you. 


Let me know how you go.



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