Level 1: Cadet

Credit problems

Hi I have recently outright purchased an iPhone 4s. I'm currently on the pre paid cap encore offer. When I use data it's not coming off my data allowance, it's just coming direct off my main balance... I'm not using that much. The phone has downloaded and uploaded around 100 mg of data but ripped thru almost $80 of credit... Any suggestions o. How to fix this problem?

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Community Alumni (Retired)

Re: Credit problems

It sounds like you aren't setup on Pre-Paid Cap Encore properly...... Did you recharge after you changed your offer?




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