Level 1: Cadet


I have tried doing a creditme2u from my iPhone to my mums push button phone. It has worked before but now it is saying that I can only transfer to a Telstra prepaid number. The number is below.
{number removed for privacy}

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Level 23: Superhero
Level 23: Superhero

Re: Creditme2u

Hi Deathcom73,


I'm also having a problem with CreditMe2u, mine is saying that credit can only be transferred to a Pre-paid Plus customer, which is not correct. 


You need to contact Telstra directly either via Live Chat 



Or ring Prepaid on 1258887 (8am -9pm AEDT) and report what is happening when you are using the CreditMe2u feature. 

They'll also be able to look at your account and transfer the credit for you.

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
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Level 1: Cadet

Re: Creditme2u

Cheers Smiley

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit