Level 1: Cadet

Emails won’t send

Since getting a new iphone I cannot send emails

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Level 21: Augmented
Level 21: Augmented

Re: Emails won’t send

Are you referring to Telstra Mail?.

- if so, check that your username and password are correct by trying to log into Telstra WebMail.


Which app on the iPhone are you using?.

Support Team
Support Team

Re: Emails won’t send

Hi @retreat459 You may find the Email Help and How To guides handy in setting up your email app on your new iPhone. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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