Extending the ring time on an iPhone 6s+

[AEW54]

My 'phone rings for 15 seconds before going to message bank. I have used the formula provided on the support site to extend it to 20 seconds but I get an error message "error performing request, unknown error, setting registration failed etc etc." How can I extend the ring time?

[Caaf]

Hi there..

Did it look something like....

**61*+61101**30#

how-to-set-up-your-mobile-for-call-forwarding

[AEW54]

Dave,

Thanks for the reply. I followed the instructions set out at the CrowdSupport page headed " How to extend ring time on your mobile". The instructions were to key in **61*101**20# to extend the set 15 second ring time to 20 seconds. How ever many times I dialled the numbers, I received the error message.

Regards,

Andrew

[Caaf]

No worries.. So it's sorted now or there's still an issue? I personally like to use +61101 only if I'm abroad (very rare) it knows where to send the divert? Maybe try the whole string? Power cycled the iPhone?

[AEW54]

Dave, the problem remains. I have not been successful in extending the ring time. Each time I try the Telstra formula, I get the error message.

[Caaf]

Right oh... Sounding more like a network issue and you may have to continue by talking to Telstra directly.

[AEW54]

Dave,

Thanks for your help. Have been through a live chat with a Telstra person and the problem has been fixed by them at their end. My 'phone now rings for 20 seconds.

Regards,

Andrew

[Caaf]

Sweet! Glad everything is sorted and hopefully it wasn't to much trouble in the end