DJJJ
Level 1: Cadet

How to extend the ring time on your mobile?

Answered

I followed the instructions to extend the standard ring time from 15 secs to 30 secs.  It says the change has been registered but it still rings for only 15 secs.  iphone 6 - recenty changed plans and it was working fine previously. Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions
ProfessorPhone
Level 23: Superhero
Accepted Solution

Re: How to extend the ring time on your mobile?

Hello
Just checking you did as below
**61*101**30# then Send
Presuming you were diverting to MessageBank.
It would be interesting if you put the sim in another phone to completely eliminate anything causing the failure in your phone. But, you say you get a Telstra confirmation.
Fixes?
It appears to be a Telstra software issue in their system requiring you to contact Technical Support.
"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

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2 REPLIES 2
ProfessorPhone
Level 23: Superhero
Accepted Solution

Re: How to extend the ring time on your mobile?

Hello
Just checking you did as below
**61*101**30# then Send
Presuming you were diverting to MessageBank.
It would be interesting if you put the sim in another phone to completely eliminate anything causing the failure in your phone. But, you say you get a Telstra confirmation.
Fixes?
It appears to be a Telstra software issue in their system requiring you to contact Technical Support.
"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

View solution in original post

DJJJ
Level 1: Cadet

Re: How to extend the ring time on your mobile?

Thankyou. I tried turning off/on the phone and now it is working. Must have been when I changed plans there needed to be a reset. All working fine now.

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