Level 1: Cadet

How To Unlock Apple iPhone from Telstra

I'm trying to change carriers (Sorry Telstra, you're just too expensive!). I have an iPhone 5, originally bought through a plan with Telstra. The plan expired on 10th Jan this year. I've arranged transfer of my number to the new carrier - that's all gone through successfully.

I have done a restore to factory settings and then restored my back up. Still nothing.

My iPhone 5 still says it won't accept a new SIM from a different Carrier. I've been working on this now for over 24 hours. Starting to get VERY annoyed! I now have NO phone service with either the new carrier or with Telstra!

Suggestions anyone??

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Support Team
Support Team

Re: How To Unlock Apple iPhone from Telstra

Hi SoniaS,


Please check out this link How To Unlock Apple iPhone from Telstra for details on how to unlock this handset.

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