Level 2: Rookie

iPhone 12 NO SERVICE for three days

Hi,

Since upgrading my existing (working!) service to an iPhone 12 pro, my phone has been showing “NO SERVICE”.

 

I have contacted support through text message 5 times and spent a total of 10 hours testing various things on my end to no avail.

 

so far, under instruction, I have tried:

> resetting the phone back to factory settings

> resetting only the “all settings”

 

I am unable to make any phone calls or log into any of my personal or work services that require two factor authentication. This is an absolute disaster.

 

Can someone please help me?!

 

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