Level 1: Cadet

iPhone 12 pro pre order receipt or copy of contract

hi all, I pre ordered an iPhone 12 pro yesterday in the Telstra store and changed from prepaid to post paid. They didn't give me any paperwork in store and they said it would be emailed. All I have received is the email confirming changing from prepaid to post paid; nothing about the actual phone contract or pre order, or anything to do with the phone. is this normal? or should i have received documentation regarding the contract/plan/phone. Thanks!

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Support Team
Support Team

Re: iPhone 12 pro pre order receipt or copy of contract

That is a bit odd bm007, did the confirmation email get lost in your junk inbox by chance?

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