ashqld
Level 5: Eagle Eye

iPhone 13 pro delivery

Has anyone been told there iphone 13 pro on back order but if you order today they say there is stock ready to be dispatched

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9 REPLIES 9
Dowser
Level 21: Augmented
Level 21: Augmented

Re: iPhone 13 pro delivery

Could you please provide the URL, and also how much memory were you selecting?.

ashqld
Level 5: Eagle Eye

Re: iPhone 13 pro delivery

Dowser could not reply to your message

https://www.telstra.com.au/mobile-phones/mobiles-on-a-plan/apple/iphone-13-pro 512gb model

Dowser
Level 21: Augmented
Level 21: Augmented

Re: iPhone 13 pro delivery

That page is currently stating the following for the 512GB model in Graphite and Gold colours:

 

Apple iPhone 13 Pro Graphite 512GB is available to back-order now.
This device has been extremely popular. Place your order online for free delivery and to secure your spot in the queue. We expect delivery in 1 to 2 weeks



Whereas the Sierra Blue and Silver state:

 

Apple iPhone 13 Pro Sierra Blue 512GB is in stock.
Available now with free delivery.

 

So your question appears to refer to the Sierra Blue and Silver coloured phones.

 

ashqld
Level 5: Eagle Eye

Re: iPhone 13 pro delivery

Yes I ordered iPhone 13 pro 512gb Sierra blue

JoJoH
Support Team
Support Team

Re: iPhone 13 pro delivery

How long ago did you order it? was it online or on the phone?

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ashqld
Level 5: Eagle Eye

Re: iPhone 13 pro delivery

I ordered it on the 17th when you were able to pre  order them

EthanG
Support Team
Support Team

Re: iPhone 13 pro delivery

When you put your order number into our order tracker, what does it say around the progress of your order?

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ashqld
Level 5: Eagle Eye

Re: iPhone 13 pro delivery

It says it is in progress ordered online when pre orders was allowed on the 17 iPhone pro Sierra blue 512gb order no 1-3059701937221

ShannonD
Support Team
Support Team

Re: iPhone 13 pro delivery

Thanks for that. Some colours and sizes are more popular than others. Once stock becomes available, we’ll allocate that to your order based on your place in the queue and dispatch your new device from our warehouse. When that happens, we’ll also send an email with tracking details.

____________________

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