Level 1: Cadet

Iphone 6S Wi Fi Calling - Carrier Settings

Wi Fi calling no longer working. Just switched from Telstra post paid to pre paid. Wi Fi calling no longer working. Was working prior to change. 1) Can you force a new carrier setting onto your phone? 2) Can TLS "reset" my phone/account settings at the back end to fix the issue?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Level 25: The Singularity
Level 25: The Singularity

Re: Iphone 6S Wi Fi Calling - Carrier Settings

You can reset your network settings on your phone and check for an update for the carrier settings.

 

And just to check, you are on Telstra prepaid and not Belong (which is part of Telstra, but doesn't have VoWIFI).

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit