Level 1: Cadet

iPhone 8 Troubles

Hi, has anyone else had an problems with their iphone 8? Mine has been lately popping up with 'this phone isn't activated' message even though its now 3 months old and activated.  And it has also randomly vibrated for long periods of time and the only way to stop it is to restart the phone.. 


Any help would be greatly appreciated 

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Telstra (Retired)
Telstra (Retired)

Re: iPhone 8 Troubles



I'd like to know word-for-word what the error message is on your phone as there are a couple of different errors that relate to iPhone activation.


With regard to your phone vibrating constantly, this could either be software caused, or a hardware fault. If you have an Apple Store nearby, they can perform diagnostics to determine the cause, though there are things you can try.

  1. Force the handset to restart - with iPhone 8, press and release volume up, press and release volume down, press and hold the power button until you see the Apple Logo.
  2. A few people with this problem found that turning off vibrate settings, then turning them back on again resolved the issue. Do that in Settings > Sounds & Haptics > Turn off both Vibrate on Ring and Vibrate on Silent. Restart your phone before turning these back on
  3. Back up your phone using iTunes and perform a full restore to factory settings. Instructions for this are available on Apple's Support page.

I hope these help.

If you continue to experience problems, your phone might need to be assessed. You can arrange that at any Telstra Store.

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Level 1: Cadet

Re: iPhone 8 Troubles

I’m sure I’ll be able to get some sense out of my phone after reading these tips you recommend 


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