AM210
Level 1: Cadet

Iphone receives missed call notifications yet phone does not ring and has full reception

I receive a missed call notification a number of times a day. Yet my phone did not ring. Its sitting in front of me on my desk while having full reception. I have contacted support and they are no help. This keeps occuring and has been for 4 months. I have raised it with the complaints teams but no one resolves it. Now when I ring your are too busy to take my call and scheduled call backs don not happen. It is disgusting customer service. 

Are there any resolutions to this issue? It did not happen when I was with optus yet the day I moved to telstra this issue started. 

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1 REPLY 1
Dowser
Level 20: Director
Level 20: Director

Re: Iphone receives missed call notifications yet phone does not ring and has full reception

Does that occur with every call from various people?.

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