Marzy09
Level 1: Cadet

iPhone won’t send to android

I am unable to send photos or contacts from an iPhone to any android phone. I can send iphone to iPhone but that’s it. Ever since the latest update I’ve had a problem. Any ideas on how to fix?

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5 REPLIES 5
Dowser
Level 21: Augmented
Level 21: Augmented

Re: iPhone won’t send to android

It sounds like it might not be accessing mobile data.

Try restarting the phone.

Secondly, try changing  the APN in the mobile settings to telstra.iph

Marzy09
Level 1: Cadet

Re: iPhone won’t send to android

Thanks for the tip, tried both of those things, but no luck 😔

Dowser
Level 21: Augmented
Level 21: Augmented

Re: iPhone won’t send to android

Try turning MMS messaging off then back on.

Also, try Settings > General > Reset > Reset Network Settings

then try Settings > General > Reset > Reset All Settings

Marzy09
Level 1: Cadet

Re: iPhone won’t send to android

Thanks Dowser, turns out if I turn off imessage and mms it works. Not sure if that’ll fix the problem full time but it’ll help for now. 
thanks for your help

Dowser
Level 21: Augmented
Level 21: Augmented

Re: iPhone won’t send to android

You are welcome.

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