Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
iPhone XS is blocked
I oringinally was in a swap back /lease plan with option to upgrade after 12 months. But I had damaged the phone and put it away in the office somewhere , so upgraded to new phone. Now one of my kids has found the phone and repaired it. But after a week of calling and talking to tech support we finally had an option to pay a fee for not returning the handset which we agreed on to now have them say no you can’t unblock this as this is impossible ?
- 0 Likes
- 224 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: iPhone XS is blocked
It sounds like what has been done is an IMEI blocking
It is possible to remove an IMEI blocking. Have you paid the fee?
If Telstra is unable to assist you can call apple on 1300321456 to get assistance & advice on what you need to do
- 0 Likes
- 0 Replies