Level 1: Cadet

live chat

I simply can't live chat with a human. I want to buy another iPhone . I'm just getting jacked around and extremely frustrated


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Level 1: Cadet

Re: live chat

on my Macbook pro


Level 25: The Singularity
Level 25: The Singularity

Re: live chat

You can try Livechat, or send a message using the My Telstra app on your mobile (blue icon, bottom right of get Help screen). If codi redirects you, type "Speak to a consultant" and you should be transferred tot eh queue to chat with a human. It can take a few hours to get an initial response.


Your best option is to go into a Telstra Store and organise it in person. You can also buy them online through the Telstra website.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit