live chat

[shine75]

I simply can't live chat with a human. I want to buy another iPhone . I'm just getting jacked around and extremely frustrated

[shine75]

on my Macbook pro

[Jupiter]

You can try Livechat, or send a message using the My Telstra app on your mobile (blue icon, bottom right of get Help screen). If codi redirects you, type "Speak to a consultant" and you should be transferred tot eh queue to chat with a human. It can take a few hours to get an initial response.

Your best option is to go into a Telstra Store and organise it in person. You can also buy them online through the Telstra website.