Level 1: Cadet

mobile with longexpiry

I have received following on my ancient mobile -, but cannot access this on my mobile.  Can anyone tell me what this means, please.

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Level 22: Superhuman
Level 22: Superhuman

Re: mobile with longexpiry

That URL takes my iPhone to a CrowdSupport webpage that states the following:


We’re phasing out a few Pre-Paid features.

We’re always working to streamline our plans. That’s why we’re phasing out some features on your mobile plan from 13 October 2020.

Like most providers, we need to do this from time to time so we continue to meet the needs of every one of our customers.


What’s changing from 13 October?
Here are some of the features that won’t be available on your current mobile plan from 13 October 2020. These changes will be automatic, so you don’t need to do a thing:


International roaming

You won’t be able to use your service overseas or purchase new data packs to use overseas. We plan to re-launch a new international roaming feature in mid-2021.


Telstra Air

Your Pre-Paid service will no longer be able to access our Telstra Air Wi-Fi spots from 1 January.



Find out more about these changes >

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