mshelldavis
Level 1: Cadet

My iPhone 4S Stopped receiving MMS in last 2 days!

Hello

 

I have had my iPhone 4S for the last 3 months and have been happily sending picture MMS to everyone!  Two days ago I realised one picture message took 18 hours to come through. 

 

Since then I have not received any MMS.  I have had my boyfriend (Telstra Android), friends (Telstra iPhone) and others (telstra and vodafone other) all try to MMS me and nothing has come through. 

 

I can send MMS picture messages fine (they are being received) and I can receive calls and send/receive texts with no problems.

 

I called Telstra today who got me to reset some setting on the phone, with no resolution.  I have also turned off Wifi and iMessage - with no difference.  This has had no result.

 

The people at Apple believe it is a network issue.

 

Can anyone please help me?!

 

Many thanks!

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4 REPLIES 4
CurryBlender
Level 2: Rookie

Re: My iPhone 4S Stopped receiving MMS in last 2 days!

Settings> General> Reset>Reset Network Settings> RESET NETWORK SETTINGs(in Red)

works for me 100% sucess rate
mshelldavis
Level 1: Cadet

Re: My iPhone 4S Stopped receiving MMS in last 2 days!

Thanks for your suggestion, however I have already tried that after talking to Telstra yesterday and I did not have any luck!

 

Telstra did not call me back today as promised either.  :-(

TA91WA
Level 2: Rookie

Re: My iPhone 4S Stopped receiving MMS in last 2 days!

Have you tried changing the network settings to telstra.iph?
mshelldavis
Level 1: Cadet

Re: My iPhone 4S Stopped receiving MMS in last 2 days!

The people from Apple are adamant it is a Network problem after I have done a complete system reboot.  That other suggestion did not work either unfortunately.

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