Level 1: Cadet

My order number doesn't work on Star TRACK

Hey Guys,


I got the email on the 22nd of september.


my Reference number is : SBS7967026


However it doens't work on the star track website? 


Will i get my iphone today? it is being sent to my Work address, and no one will be here to collect over the weekend.


Otherwise if im not getting it today can I just cancle my pre order and get on from the store? VERY ANGRY

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Telstra (Retired)
Telstra (Retired)

Re: My order number doesn't work on Star TRACK

Hi jordan246

Here's what we've found for Confirmation Number SBS7967026:

Status: On backorder  
Your order has been received and will be dispatched as soon as the stock arrives. We will send you an email every week with an update and a notification when your order is on its way.


By placing a pre-order you’re committing to a contract, so you won’t be able to cancel your contract without incurring Early Termination Charges. Plus the likelihood of the phone now being available in store, especially is a 6s Plus, is very slim. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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