Kaia1
Level 1: Cadet

Mysterious message

Answered
You have an important update about your Premium SMS Service. Please go to the Telstra 24x7 App and check the Service summary dashboard.

Why did I get this
1 ACCEPTED SOLUTION

Accepted Solutions
Dani39
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Mysterious message

Hi Kaia1

 

From 12 December, we’ll no longer provide Premium SMS billing for some third party services. We’re contacting customers from 10 September to let them know about this change. More information can be found at http://tel.st/m6vck

 

Please don't hesitate to reply if you have any further questions. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Dani39
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: Mysterious message

Hi Kaia1

 

From 12 December, we’ll no longer provide Premium SMS billing for some third party services. We’re contacting customers from 10 September to let them know about this change. More information can be found at http://tel.st/m6vck

 

Please don't hesitate to reply if you have any further questions. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit