nsp01
Level 1: Cadet
November

Need to return phone

I received my new phone and was told a sachet was being sent with it to return my old one, i have not received it yet and would like it sent to my address  so i can return it.

i do not want to have extra charges on my account.

Regards

<removed for your privacy>

  • 168 Views
  • 2 Replies
0 Kudos
Like
Reply

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
2 REPLIES 2
nsp01
Level 1: Cadet
November

Re: Need to return phone

In response to nsp01

please email with details of what will be done

Noelene

  • 1 Reply
0 Kudos
Like
Reply
Reply
Loading...
ProfessorPhone
Level 23: Superhero
November

Re: Need to return phone

In response to nsp01

Noelene

This website is not Telstra customer service but a public customer wesbsite.

For your privacy, please remove your personal details.

Thank you

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
  • 0 Replies
0 Kudos
Like
Reply
Reply
Loading...

Related Content

  • Returning a phone

    I recently signed up for a plan, and included upgrade and protect, the phone isn't quite what im aft ...

    Find out more

  • Return phone address

    Need to return my phone can’t seem to find adress I need to send 

    Find out more

  • Return satchel

    Received the satchel but no address to send it to nor anything to include that would indicate who is ...

    Find out more

  • I need to return my phone. What is my return authorisation number?

    I need to return my phone. What is my return authorisation number?

    Find out more

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Telstra Home >