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Level 1: Cadet

New esim won’t activate on new iphone

Got a new replacement phone and tried to activate it to no success. After activating it said it may take 4 hours. 2 days later still hasn’t activated. Tried to call Telstra but due to me not being covid 19 or bush fire effected I do not qualify to be answered. Tried the messaging service but am getting no answers and 14 hours between texts. Anyone else had this problem and been able to solve it?

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Level 1: Cadet

Re: New esim won’t activate on new iphone

Hello! I am having a lot of trouble with this.

Have you resolved it?

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