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Level 1: Cadet

New iPhone needs QR Code

Okay so our new iPhone 11 has arrived and set up is fine. It’s asking for a QR code which hasn’t been supplied for given but won’t connect to our plan without it. Where can this be found?

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1 REPLY 1
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Level 25: The Singularity
Level 25: The Singularity

Re: New iPhone needs QR Code

The QR code is for if you are using an eSIM (shouldn't need it if you are using a physical SIM).

 

To get the QR code for an eSIM, you can either go to a Telstra Shop, or call 132200 and ask for it to be sent to you (Livechat can also organise it).

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