Tim155
Level 1: Cadet

New IPhone no service

My new work IPhone has been set up by me but I don’t have any service 

 

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3 REPLIES 3
ProfessorPhone
Level 23: Superhero

Re: New IPhone no service

Have you used that specific sim before?

If you have proved it's not the sim, what's the history of the phone?

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"
Tim155
Level 1: Cadet

Re: New IPhone no service

Hey Professor, 

 

it’s a brand new iPhone from work. The sim came with the IPhone 

ProfessorPhone
Level 23: Superhero

Re: New IPhone no service

Please try another Telstra sim in your new phone and your new sim in another Telstra supplied phone to isolate whether it's the sim or phone. Thank you 

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

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