Daniel81
Level 2: Rookie

No SBS number????

I have been notified that my new iPhone is on its way but the star track website tells me the number I have isn't bringing up any results

The only number I have seen is my order number. Nowhere in any correspondence have I recieved an SBS number.

My order number is 1-581387114344

Thanks in advance

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5 REPLIES 5
Lindy
Telstra (Retired)
Telstra (Retired)

Re: No SBS number????

Hi Daniel, 

 

I just sent you a PM that should cheer you up a little. 

 

Enjoy your new phone 

 

Kind Regards 

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Daniel81
Level 2: Rookie

Re: No SBS number????

Hi Lindy, which email did you send it to. As I have yet not recieved one from you. And yes I have checked the junk/others folders in all my email accounts just in case. (Just the first 4 letters of the email address will do)
Cheers
DrQ
Level 24: Supreme Being
Level 24: Supreme Being

Re: No SBS number????

It would likely have been a Private Message on here, so in the top right of the screen you should see an envelope and it should have a 1, click that and you should be taken to your PMs...

or just try this page: http://crowdsupport.telstra.com.au/t5/notes/privatenotespage

Smiley Very Happy
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Daniel81
Level 2: Rookie

Re: No SBS number????

Thanks DrQwerty90 I never even knew that was there. Hahahaha. Cheers guys great news
DrQ
Level 24: Supreme Being
Level 24: Supreme Being

Re: No SBS number????

It is ok, it is something commonly overlooked... Smiley Very Happy It isn't something people look for until they need it ^.^

Glad you got the PM and that it was good news Smiley Very Happy
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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