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Level 4: Private Eye

Online iPhone 5 order

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How do I know my order has been successfully processed? I've received an email confirming order but it states down the bottom of the receipt ...

Once your order has been successfully processed, it should be received within 5 to 9 business days, Australia wide.
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Level 2: Rookie
Accepted Solution

Re: Online iPhone 5 order

You will get a 2nd email subject "Update on your Telstra Online Order" which has a link to track the delivery. I ordered Friday 21st at just after 8am and only got the email today, many others who ordered later in the day are still waiting due to the sheer number of orders.

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Level 2: Rookie
Accepted Solution

Re: Online iPhone 5 order

You will get a 2nd email subject "Update on your Telstra Online Order" which has a link to track the delivery. I ordered Friday 21st at just after 8am and only got the email today, many others who ordered later in the day are still waiting due to the sheer number of orders.

View solution in original post

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Level 4: Private Eye

Re: Online iPhone 5 order

Ok cool. I called the 1300 number and the agent confirmed the order was accepted and advised the phone is on its way however no second email received with tracking number. Is this possible?

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