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Re: Paid an internet bill twice by mistake
Hey Hamada, if you pay it twice it would result in the additional amount being added to your account and reduce the next bill or if you would like to request a refund then you would need to speak to billing. Easiest way is to send a message in the myTelstra app otherwise you would have to call and try your luck at getting though.
Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount
Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
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