William99
Level 1: Cadet

Pairing Apple Watch to my telstra account

 

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4 REPLIES 4
Dowser
Level 17: Bureau Chief
Level 17: Bureau Chief

Re: Pairing Apple Watch to my telstra account

That is normally achieved by a Telstra product called One Number.

Unfortunately it is problematic with some Telstra Mobile plans at this point in time.

 

Which mobile account are you on n?.

TommyR
Support Team
Support Team

Re: Pairing Apple Watch to my telstra account

Hi William. 

We are working to get Telstra One number back up and running so you can pair your watch https://tel.st/63j57;

 

Apologies for the delay and inconvenience. 

 

- Tom

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Dowser
Level 17: Bureau Chief
Level 17: Bureau Chief

Re: Pairing Apple Watch to my telstra account


@TommyR wrote:

We are working to get Telstra One number back up and running so you can pair your watch


Do you have an ETA for that?.

 

One Number is currently unavailable on the new (but released) Upfront Mobile Plans.

 

Note: Some features are currently not compatible with our Telstra Upfront Mobile Plan. These include Telstra One Number and eSIM.”

https://www.telstra.com.au/support/mobiles-devices/telstra-upfront-mobile-plan

TommyR
Support Team
Support Team

Re: Pairing Apple Watch to my telstra account

Sorry Dowser, no updates on any ETA at this stage that we have been made aware of. 

 

- Tom

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