Hello Folks
I successfully managed a preorder for the new iPhone5 along with my transfer from Optus to Telstra early last Saturday morning. I am out of contract with Optus. At the completion of the preorder steps, I did get a Safari screen saying my order were successful and providing me with an order number, which unfortunately, I didn't record. The web page stated I'd receive a confirmation email shortly. I lost my 3G connection some time later (bloody Optus!) and in the process lost the page with my order number, which I could not retrieve from History or with the back button.
The reason I post here is because the only email I received at this time were an "email bill activation" email from Telstra. So I phoned Telstra on Monday, and they tell me it "looks like" my order is OK, as I have a pending new account. However, they were unable to provide me with my order number. Then yesterday, I received a bundle in the mail welcoming me to Telstra and providing me with all the info about my plan etc. So I'm assuming all is well.
But to date, I have still not actually received any confirmation email concerning my iPhone5 preorder. I presume everything is fine, but am concerned that no confirmation email were ever received. Are any of the Telstra staff here on line able to help clarify my situation?
